Mental Health Support
Mental health support is available to you through Kii Health. The service is private, flexible, and designed to fit into your life. You can connect from anywhere and access licensed mental health professionals whenever you need support.
Kii Health provides a secure, easy-to-use platform with 24/7 access to digital resources and multiple ways to receive support. The service is high quality, evidence based, and delivered by licensed professionals. Whether you prefer a structured program, or self-paced tools, live sessions with a therapist, Kii Health offers options that fit your lifestyle and your needs.
MindBeacon iCBT
Complete an online assessment and get matched with a licensed therapist. Your therapist will guide you through a Cognitive Behavioural Therapy (CBT) program with readings and exercises designed to improve resilience and mental well-being. The program includes unlimited messaging with your therapist and is covered by the BCCA Employee Benefit Trust.
Minimum age requirement: 16 years.
Self-Guided CBT
Work through practical strategies and build coping skills with readings, videos, and exercises you can complete at your own pace. This program is covered at no cost to you or your dependent family members.
Minimum age requirement: 14 years.
Live Therapy Sessions
Talk one-on-one with a therapist of your choice at a time that is convenient for you. Simply select a therapist, book your appointment, and connect by phone, tablet, or computer. Sessions start at $130 per hour and may be reimbursed through the psychology benefit included in your Extended Health Care plan.
Minimum age requirement: 18 years.
How to Access Mental Health Support
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Log in to your Kii Health account at kiihealth.ca.
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If you are new, click Register and complete your information. Creating an account takes less than a minute.
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During registration, you will need to enter an access code provided by BCCA Employee Benefit Trust. This ensures you can access the service at no cost.
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After logging in, you will arrive at the Kii Health home page.
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Select the Mental Health Support tile.
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Choose Guided CBT, Live Therapy, or Self-Guided CBT and follow the prompts to begin.
Important Information
Will anyone know I am using Kii Health?
All services are confidential within the limits of the law. We will not disclose any information about you or your family to anyone without your consent.
How can I be sure this service will be right for me?
Kii Health professionals are trained to deliver care with sensitivity to differences in culture, spiritual beliefs, language, disabilities, gender, and sexual orientation.
What is the cost?
There is no cost to use Kii Health. This program has been provided by the BCCA Employee Benefit Trust. If you need more specialized support that is not covered, a nurse will suggest an appropriate care plan and help you navigate other benefits or the public healthcare system.
Do I need to download an app?
There is no app to download! You can access Kii via a browser on your phone, computer or tablet. Creating an account takes less than a minute and our online experience is seamless and easy to navigate.
Cost: Guided CBT and Self-Guided CBT are available at no cost to you or your eligible family members. These programs are provided by the BCCA Employee Benefit Trust. Live Therapy Sessions start at $130 per hour. The cost of these sessions may be reimbursed through the psychology benefit included in your Extended Health Care plan.
Need Help?
If you have questions about using Medical Care, you can contact the Kii Health team at support@kiihealth.ca
For questions about your benefits or coverage, please reach out to us at hr@bccabenefits.ca